Key Performance Indicator Survey for Graduates

As a Gates College graduate, you will be contacted in a few months’ time regarding your participation in the Key Performance Indicator (KPI) Graduate Satisfaction Survey.

You will be receiving a call in approximately 6 months’ time from your graduation date from FORUM RESEARCH CANADA, a research firm contracted by the Ministry of Advanced Education and Skills Development.

This firm will be collecting information for the Key Performance Indicator (KPI) Graduate Satisfaction Survey, to be followed by the KPI Employer Satisfaction Survey. The purpose of these provincial surveys is to measure Gates College’s effectiveness in preparing you for the workplace. The results have an impact on both the college’s level of provincial funding as well as determining future curriculum and program direction. Forum Research Canada requires your consent to contact your employer for their input to the employer survey.

If you missed the call, please call back at toll-free number: 1-877-603-6786.

We encourage you and your employer to participate it will make a difference for all Gates College graduates.

Measuring Success after Graduation is important, common indicators of this success is answered with questions like;

How many students successfully graduate from private career colleges?
Do graduates find jobs and are these jobs related to their training?
How many students pay back their student loans?

Since 2019, Ontario’s private career colleges – or PCCs – have worked with the ministry and its partners to gather data to answer these questions. The data is used to develop measurable values called key performance indicators – or KPIs.

KPIs show how graduates have fared after graduating from PCC vocational programs. They help future students make more informed decisions about their postsecondary education and help institutions identify areas of strength and weakness and opportunities for improvement.

The KPI Process

Under the authority of the Private Career Colleges Act, 2005, the Superintendent of Private Career Colleges issued a policy directive setting out five PCC KPIs:

*   Graduation Rate
*   Graduate Employment Rate
*   Graduate Employment Rate in Field of Study
*   Graduate Satisfaction Rate
*   Employer Satisfaction Rate

Graduation rate is calculated from audited data submitted by PCCs three times per year. The other four KPIs are calculated from surveys taken by graduates and their employers. The ministry also calculates Ontario Student Assistance Program (OSAP) loan default rates for PCCs approved to accept OSAP-assisted students, which are also considered a performance indicator for the sector.

Published 2019 results included graduation rate, graduate employment rate, graduate employment rate in field of study and loan default rates.  Graduate and employer satisfaction rates have also be published, beginning with 2019 results.

For the 2019 cycles, only PCCs with OSAP-approved programs were required to participate in the KPI process. All PCCs have been included since the 2019 cycle.


Recent KPI Results

Here are our Key Performance Indicators by campus: ⁣

Cobourg Campus

Sault Ste. Marie Campus

Peterborough Campus